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Landlord Red FlagsWarning

Greystar entered my apartment twice without notice. Here's what NC law actually says.

NCLawReaderSouth End3d ago

I came home from work on a Tuesday afternoon and found an inspection slip on my kitchen counter. The slip was from Greystar, dated that day, noting a "routine unit inspection." I had not been notified. There was no email, no text, no phone call. Nothing. I checked my spam folder.

I pulled up NC General Statute 42-25.8 on my phone. It requires landlords to provide "reasonable notice" before entry, which courts have consistently interpreted as at minimum 24 hours except in emergency situations. No reasonable reading of "routine inspection" qualifies as an emergency.

I called the leasing office. The agent I spoke to said, and I am quoting directly, "Our team enters units for inspections periodically as part of building operations, and your lease allows for that." I asked her to show me where in my lease it says they can enter without notice. She said she'd have to check.

I read my own lease that evening. Section 12, access and entry: "Landlord shall provide at least 24 hours notice prior to any non-emergency entry." My lease says 24 hours. Their practice was zero hours.

I sent a written complaint via email, certified mail to their regional office, and a complaint to the NC Real Estate Commission. The leasing office called me back with an apology and a statement that it was a "training issue" with the inspection team. They offered me a $75 rent credit. I said no. I don't want money for it. I want it documented that they entered my unit without notice and in violation of both state law and their own lease.

3,214 upvotes4 replies

Replies (4)

NCRealEstateComplaint2d ago

The NC Real Estate Commission complaint is the right move. They track these patterns. Greystar has had compliance issues in multiple states and individual property complaints add to that record.

1892
TenantRightsNC3d ago

The fact that their own lease says 24 hours and they violated it is actually stronger than just the statute. That's a clear breach of contract, not just a regulatory question.

1456
SouthEndRenter_2024South End2d ago

This happened to me at a Greystar property in 2023. Same thing: inspection slip on the counter, no notice. I complained and they said 'we try to give notice but sometimes the team gets busy.' That was the actual response.

892
PrivacyMatters_CLT3d ago

Beyond the legal issue, the psychological question of someone having been in your home without your knowledge is real. Once you know it happened once, you wonder if it happened other times.

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