Cortland told me the noise issue was 'my subjective experience.' The sound meter said otherwise.

Upstairs unit had a dog that would pace and bark from 11pm to 2am. Filed 7 complaints. Cortland's response was that after investigating, they found no noise violation. I bought a $40 decibel meter. The dog consistently hit 68-72dB at midnight in my bedroom. I sent them the recordings. They stopped responding to my emails entirely.