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Hidden FeesWarning

Required to use their renters insurance vendor at $45/month. The same coverage is $11 on Lemonade.

InsuranceArbitrager_CLTUptown3d ago

When I signed my lease, section 18 said renters insurance was required and that the policy must be obtained through an "approved vendor or carrier meeting building standards." I thought that was reasonable. Renters insurance is genuinely useful.

What I didn't know until I tried to use my own policy: "approved vendor" means specifically the two carriers they list in the lease addendum, one of which is directly affiliated with the property management company. The other is a preferred partner with what is clearly a volume arrangement.

I have $25,000 in personal property coverage, $100,000 liability, through their required vendor: $45.20/month. I got quotes. Lemonade, same coverage: $11/month. State Farm, same coverage: $14/month. Progressive, same coverage: $13/month.

I sent an email to the leasing office explaining that I had obtained equivalent coverage from a licensed NC carrier and asked if I could submit that policy instead. They replied that "per lease terms, only approved vendors are accepted to ensure building-wide compliance and consistent coverage standards." I asked what specific coverage standards my Lemonade policy didn't meet. No response to that question.

I'm paying $34/month more than I need to, per year that's $408, over my 14-month lease that's $476. This is a direct transfer from me to a vendor with a financial relationship to my property management company. I cannot prove collusion. I can prove the math.

3,891 upvotes4 replies

Replies (4)

InsuranceBroker_NC3d ago

This is a known practice in the apartment industry. Property management companies receive referral fees from preferred insurance vendors. It's legal and it's common. The 'approved vendor' requirement is how it's enforced.

2876
LemonadeUserCLT2d ago

I fought this for 3 weeks and eventually won by providing proof of coverage from my external policy along with the specific declarations page showing limits that exceeded their stated minimums. They eventually relented. You have to persist.

2187
NCInsuranceLaw3d ago

NC does not prohibit requiring renters insurance. It also doesn't prohibit requiring it through specific vendors. But if you can demonstrate your external policy meets all stated coverage requirements and they still refuse, that's worth documenting and potentially disputing.

1456
FeeMath_CLT2d ago

$34/month x 12 months x average building occupancy of 200 units = $81,600/year in required premiums directed to their preferred vendor. And this is just one building.

3421

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